Shipping policy
Shipping Policy - Minh Hà Electronics
1. Shipping Coverage
Minh Hà Electronics provides shipping services for all orders of electronic circuit products purchased through our website, including:
Shipping within Ho Chi Minh City
Nationwide shipping to other provinces and cities.
2. Shipping Fees
Shipping within Ho Chi Minh City: Shipping fees will be calculated based on the delivery area and product weight. Shipping costs will be displayed during the checkout process when you place your order.
Shipping outside Ho Chi Minh City: Shipping fees will be calculated based on the delivery address and the chosen shipping method (standard delivery or express delivery). We use shipping partners like Viettel Post, Giao Hàng Nhanh, or express couriers.
Free shipping: For orders over 1,000,000 VND, we offer free shipping within Ho Chi Minh City.
3. Delivery Time
Orders within Ho Chi Minh City: Delivery usually takes between 1 to 2 business days from the time the order is confirmed.
Orders outside Ho Chi Minh City: Delivery can take from 3 to 5 business days, depending on the delivery location and the selected shipping method.
Express delivery: We also offer express delivery services with delivery times ranging from 24 to 48 hours for urgent orders.
4. Shipping Process
Order confirmation: After you complete your order, we will send you an email to confirm the order and notify you of the expected delivery time.
Delivery: Your order will be delivered to the address you provided in your order. We will contact you to confirm the delivery time and location.
Track your order: Once your product is shipped, you will receive a tracking number to track the delivery status via the shipping partner's website.
5. Return Policy for Damaged Goods
If the product is damaged during shipping or does not match the description, we will exchange it for a new product or issue a refund, according to our return and refund policy.
6. Contact Us
If you have any questions regarding our shipping policy, please contact us at:
Address: 12 ABC Street, District 1, Ho Chi Minh City
Phone: 090xxxxxxx